Discover the fast
‍return of purchases with Van

Try our FREE return shopping system! As a buyer, you will instantly return failed products, and as a seller - you will easily handle any return shipment in your online store.

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Satisfied woman returning purchases on her phone using the return system Van Returns

Easy return of purchases

for you or your business

Returning your purchases online has never been so fast and hassle-free.
Satisfied woman holding payment card and pointing at laptop screen with shopping return symbol

For the buyer

You no longer have to fill out paper forms. You will return your ordered products online quickly and safely.
Learn more
Online store

For the seller

You no longer have to process each return one at a time. Manage all returns in a free online system.
Learn more

We are changing the approach to

Return of purchases

1. Simple to operate system

You no longer have to fill out paper forms. You will return your ordered products online quickly and safely.
Screen with return system and list of returns

2. Easy return procedure

As a customer of the online store, in 4 simple steps you will send a package with the returned product - even without leaving your home. If you are the owner of the e-store, in a few clicks you will accept or reject the acceptance of the product.
Screen with return system and selection of products to return

3. Convenient option to track returns

In the dedicated panel, you can monitor what is happening with the returned package on an ongoing basis. In the list of returns you will find the status of each shipment. The view is available for the customer of the store and for business.
Screen with return system and details of returns

4. Safety at every stage

With Van Refund you don't have to worry about missing form, incorrect packaging or lack of funds returned. All information is in the system and is visible to both sides of the process.
Screen with return system and return summary

5. Totally free solution

The system for returns is a software that you can use 100% free of charge. As an online store, you do not pay a subscription or a start-up fee. You deploy and operate the tool free of charge at all times! Simply integrate your e-commerce platform with our website
Screen with return system and integration with e-commerce platforms

6. Incentive for further purchases

With our online system, customers get a guarantee that in case of unsuccessful purchases they can quickly and without problems return the goods to the store. Thanks to positive experiences, they will be more willing to make purchases again.
Screen with returns system and customer panel

How it works

return system?

The Returns van is an intuitive module for returning purchases, which, as a result of quick integration, becomes part of the online store. The tool takes the Customer to a simple form, where in a few steps you can return the purchased products.
Computer screen with return system
The store customer logs in to the Vans Returns panel, where you find all your orders and access your return policy.
Computer screen with a selection of products
He chooses the products he wants to return. You have at least 14 days to do so (the exact time for withdrawal from the contract is determined by the store).
Item packed into a parcel
The user provides the details of the shipment, including the type of packaging and the shipping method. Pays for shipping or benefits from free return.
Courier with shipment
Delivers the package to the courier or takes the parcel to the point of departure. It receives a refund within a maximum of 14 days.

Van Refunds

Streamline shopping

At Furgonetka we try to make life as easy as possible for e-commerce users. Returning purchases is another step to save your time and your nerves. We want online purchases to be as simple as sending parcels, and convenient and fast returns are permanently in the minds of customers and owners of online stores.
Relaxed man sitting comfortably in front of laptop, next to parcel with returned purchases

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Van Refunds

in your shop!

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Learn more about yourself

return of goods

Woman packing groceries for return

How to return online purchases to the online store?

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Let's talk about

refunds

Do you like our idea of streamlining online returns and want to see how it works in practice? Or do you want Van Returns to become part of your online store?
Klikając „Wyślij swój kontakt” wyrażasz zgodę na kontakt ze strony Furgonetki w sprawie oferty specjalnej dla e-sklepów korzystających z Furgonetka Koszyk. Administratorem Twoich danych osobowych jest Furgonetka sp. z o.o. sp.k. Dane będą przetwarzane w celu wskazanym w treści zgody. Zgodę możesz wycofać w dowolnym momencie bez wpływu na zgodność z prawem przetwarzania przed jej wycofaniem. Masz również prawo do żądania dostępu do swoich danych osobowych, ich sprostowania, usunięcia, przenoszenia oraz skargi do organu nadzoru. Więcej informacji w
Privacy Policy
.

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