Zwrot zakupów w kilku kliknięciach – Furgonetka Zwrot

Attract customers

easy return procedure

As many as 76% of shoppers who faced a simple return procedure during their first in-store purchases admit that they would shop at the same retailer again.

Narvar, Consumer Study 2020, State of Returns: New Expectations

Return of goods

simpler than ever

The Returns van is a free module for handling returns in the online store. You manage all returns and your customers return purchases instantly.

You:

You integrate a shop with a Van

In a few minutes you connect your store on the e-commerce platform with our module. All you need is an account on Furgonetka.pl

You configure return settings

You configure the return settings, enable the module in the e-shop and generate a return policy based on the established rules

Manage all returns

Provide customers with a link (e.g. in the footer) to return products, and then handle all returns in one system

Your customers:

They choose products to return

They log into the system, return the entire order or only selected products. They have as many days to return as your return policy indicates

They provide the details of the shipment

They complete their address data “borrowed” from the order and provide information: method of shipment, type of packaging and date of dispatch

They send a return to your store

They pack the return and give it to the courier or give it at the point. The shipment goes to your store and you return the money to the customer for the return.

Get to know

Benefits:

Completely free system

Return of purchases is a 100% free system. You pay neither for the implementation nor for the maintenance of the tool in your online store.

Easy integration with the e-shop

The Vans Returns module can be quickly integrated with popular shopping platforms. Setup takes a few minutes and does not require the help of a developer.

A way to increase sales

Building positive experiences with an easy return procedure will make shoppers more confident in your store, and as a result, they will be more willing and more likely to come back to shop!

Parcel status monitoring

In the system you will find the status of each return shipment. Returns can be labeled, among others: “The shipment has been sent”, “The shipment has arrived at the store”, “Return paid”.

Individual return settings

In the online panel, you can configure the settings for returns in your store. You will determine, among other things, the return address, the time to withdraw from the contract and the time for the refund.

Manage returns from A to Z

In the Vans Returns system, you manage all returns — including accepting and rejecting returns, viewing shipment history, checking order details.

Ready-made return policy

Based on the configured settings, you will generate a ready-made return policy, in which your customers will find the most important rules for the procedure of returning goods.

Easier communication with customers

With our module you will save time for exchanging emails or talking with Clients. All information is available in a system that both parties have access to.

Elegantly dressed contented man looking at phone screen

Offer to customers

free returns

Nothing works for customers like free returns. With Van, you can think about providing free return shipments, without spending your fortune on parcels. Contact us to discuss the offer and available carriers

call

tel.: 22 113 47 69

Send email

dzialhandlowy@furgonetka.pl

Integrate your store

with Van Returns Today!

Choose your platform and enjoy a simple return procedure, gaining satisfied and loyal customers

check

and test

How will the customer make the return?

See demo

You can test the demo by entering any email address.

How will you see reported returns?

See demo

Returns screen with a list of reported returns

What will you be able to configure?

See demo

Let's talk

about returns

Do you like our online returns system? Leave us your contact — we'll call you back.

Thank you

Thank you for filling out the contact form. We will get back to you soon!

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